Notice: N4 / Lynx CSP resources are now available on www.dpworld.ca under the Client Centre. Click Client Centre to access.

Privacy Policy

The contents of the DP World (Canada) website are provided for informational purposes only. DP World (Canada) does not warranty the accuracy, timeliness or completeness of the information contained within the DP World (Canada) website. DP World (Canada) assumes no responsibility for any errors or omissions in the information and makes no representations and disclaims all express and implied warranties and conditions of any kind including but not limited to warranties or merchantability, title, fitness for a particular purpose, non-infringement, compatibility, security and accuracy.
DP World is committed to providing visitors with a website that respects their privacy. This page summarizes the privacy policy and practices on the DP World (Canada) website.

The DP World (Canada) website does not automatically gather any specific personal information from you, such as your name, phone number or e-mail address. We would only obtain this type of information if you supply it by sending us an e-mail or registering in a secure portion of the site.

All personal information held or collected by DP World (Canada) is protected under the federal Privacy Act. This means that at any point of collection you will be asked for consent to collect your information, and you will be informed of the purpose for which it is being collected and how to exercise your right of access to that information.

DP World (Canada) employs software programs to monitor network traffic to identify unauthorized attempts to upload or change information, or otherwise cause damage. This software receives and records the Internet Protocol address of the computer that has contacted our web site, the date and time of the visit and the pages visited. We make no attempt to link these addresses with the identity of individuals visiting our site unless an attempt to damage the site has been detected.

DP World (Canada) does not normally use “cookies” to track how our visitors use this site or to determine sites previously visited. We will notify you before any cookies are used. (A “cookie” is a file that may be placed on your hard drive without your knowledge by a website to allow it to monitor your use of the site).

Information on individual visitors is used by DP World (Canada) employees who need to know the information in order to respond to your request or to ensure the security of this system. We only share the information you give us with another government department if your inquiry relates to that department. We do not use the information to create individual profiles, nor do we disclose this information to anyone outside the federal government.